Privacy Policy for My Healthy Place

Effective Date: 30/10/2024

At My Healthy Place Clinic, your privacy is a top priority. We are committed to protecting your personal information and ensuring that your experience with us is safe, secure, and confidential. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

When you interact with My Healthy Place Clinic, we may collect the following types of information:

• Personal Information: This includes your name, contact details (phone number, email address, mailing address), and any other details you provide during appointments, inquiries, or booking.
• Health Information: As part of our commitment to your health, we may collect medical history, health conditions, and treatment information relevant to providing you with the best possible care.
• Payment Information: If you make a purchase or payment for services, we collect payment details such as your credit/debit card information and billing address.
• Website Data: When you visit our website, we may collect non-personal information such as your IP address, browser type, and browsing behavior through cookies or similar technologies.

Please note: We do not collect dates of birth through our online platforms.

2. How We Use Your Information

We use the information we collect from you to:

• Provide Services: Deliver the personalized health, wellness, and aesthetic services that you request.
• Communication: Respond to your inquiries, confirm appointments, send appointment reminders, and provide you with relevant updates.
• Billing and Payments: Process transactions, manage billing information, and provide receipts or invoices.
• Improve Our Services: Enhance our offerings by analyzing website traffic, customer interactions, and feedback to improve user experience and service quality.
• Legal Purposes: When applicable, provide expert witness testimony and comply with legal obligations or law enforcement requests.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

• With Your Consent: If you provide explicit permission, we may share your information with other healthcare providers or professionals involved in your care.
• Service Providers: We may engage trusted third-party service providers to assist with payment processing, appointment scheduling, or IT support. These providers are bound by confidentiality agreements and are only permitted to use your information to perform their services for us.
• Legal Compliance: If required by law or court order, we may disclose your information to comply with legal processes or regulatory requirements.

4. Data Security

We implement strict security measures to protect your personal and health information from unauthorized access, use, or disclosure. This includes using secure databases, encryption, and limiting access to authorized personnel only. While we strive to safeguard your data, no system is completely foolproof, so we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to or correction of the personal information we hold about you.
• Data Portability: You can request that we transfer your information to another provider if needed.
• Withdraw Consent: You can withdraw your consent to the collection and processing of your information at any time, subject to legal restrictions.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze web traffic, and improve our services. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by My Healthy Place Clinic. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before interacting with them.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us at:

My Healthy Place Clinic
Address: 8118 Fry Rd Ste 302, Cypress, TX 77433